Getting started
Which devices can I use?
Android phones and tablets (Android 5.0 or newer), Amazon Fire TV Stick, Android TV boxes and Windows 10/11 PCs. For iPhone, iPad or Mac, open a ticket and we will help you set up.
How do I install the app on Fire TV Stick?
Install the free "Downloader" app from the Amazon store, open it, type the code 2695650 and press Go. When the download finishes, choose Install, then open RSVP Security VPN.
Where do I find my VPN username and password?
Log in to the client area, open My Services and choose your VPN plan. Your VPN login is shown on that page.
How quickly is my account ready?
As soon as your payment is received, your VPN account is created automatically.
Using the app
WireGuard or OpenVPN - which should I use?
WireGuard is the default and is usually the fastest. If a network blocks it, open Settings, tap Connection Protocol and choose OpenVPN.
Can I choose a city instead of a country?
Yes. Open Locations and switch to the Cities tab. Tap the star to save a location to Favorites.
The app says my session expired or my device is not allowed.
Sign out and sign in again. If you changed devices and reached your device limit, open a ticket and we will reset your devices.
How do I update the app?
The app tells you when a new version is ready. You can also download the latest version from the Apps page at any time - your login stays the same.
Billing
How can I pay?
PayPal or bank transfer. You receive an invoice before each renewal.
Does my plan renew automatically?
Plans are billed every period (1, 3, 6 or 12 months). An invoice is created before the due date; pay it to keep your VPN active.
Can I become a reseller?
Yes - see our reseller plans for your own panel with credits.
